Careers

Career Opportunities at West Inn & Suites

Grow with us at West Inn & Suites!

Front Desk Associate

West Inn & Suites, an independent boutique hotel featuring 86 rooms with 36 suites opened its doors in May of 2006. This pet-friendly hotel prides itself in superior guest service with value added amenities including a complimentary breakfast buffet, free parking, Wi-Fi, and shuttle service, Aveda products, a heated swimming pool (salt-water), and a business and fitness center. Our seasonal wine pour along with cookies and milk at bedtime make for a most enjoyable stay.

The main responsibilities of this position are to provide excellent service in assisting all guests efficiently, courteously, and in a friendly manner in all front office and hotel related functions including: 

- Handle check in and check out of hotel guests
- Reservations 
- Concierge services 
- Shuttle service 
- Baggage assistance 
- Respond to guest requests and inquiries 
- Communicate with other departments to fulfill guest needs 
- Answer guest questions and offer information and assistance

Candidate must be energetic, service-oriented, and have multi-tasking skills for an extremely busy desk. Must be detail-oriented, organized, and have excellent customer service skills. The ability to communicate professionally and effectively with guests and associates is a must. 

REQUIREMENTS: 
Previous hotel front desk experience is a plus.
Must have a valid CA driver's license
The ability to pass a DMV check and a background check. 
Must be willing and able to work evenings, weekends, and holidays. 

Competitive starting wages with great benefit options for full-time employees to include medical, dental, vision, 100% Company paid life insurance, 401(k) with a generous company match, and opportunities for advancement based on performance. 

To apply, please send a cover letter and resume as an email to cmvolk@westinnandsuites.com

Email Me

Working at West:

West Inn & Suites is always looking for top performers who will provide "WEST" class service to our guests by demonstrating our seven service standards daily. Our team members experience a positive, team-oriented work environment where good work is recognized and appreciated!

West Inn & Suites is an Equal Opportunity Employer. We offer a competitive salary and benefits program.
Our full time team members are eligible for benefits which include:

  • Medical, Dental and Vision Insurance
  • Vacation time
  • Employee Assistance Program
  • Company Paid Life Insurance
  • 401k Retirement planning with company match
  • Tuition Reimbursement for qualified programs and classes
  • West Village discounts
Elizabeth Reynolds Human Resource Manager

ELIZABETH REYNOLDS, Human Resources Manager

Interested applicants should send their resume and salary history to: careers@westinnandsuites.com. Please indicate which position you are interested in and your availability, OR download our application and fax attention to Human Resources: 760-476-1850.

MISSION STATEMENT

Our family at West Village strives to deliver a memorable experience by serving with passion, grace and a dedication to excellence

VISION STATEMENT

We aspire to be the role model for legendary hospitality as a nationally recognized, award winning destination.

Please reference the position you are applying for in your email/fax correspondence and indicate if you are interested in full-time or part-time work. You must also be specific about your availability.

--:--:--
  • "Exceeded Expectations"

    Aug 20,2014Elizabeth Rath

    View More
  • "Lovely Boutique Hotel"

    Aug 20,2014Tamera B

    View More
  • "Great Place To Stay!"

    Aug 20,2014Arcoccia

    View More
  • "Enjoyed Our Stay Here"

    Aug 20,2014Kristian W

    View More
  • "Can't Go Wrong"

    Aug 20,2014Footballmom4045 (TripAdvisor reviewer)

    View More
  • "Perfect"

    Aug 20,2014Jaclyn R

    View More
  • "A Great Surprise"

    We spent three nights at the West Inn & Suites and were...

    Aug 20,2014Salsl8 (TripAdvisor reviewer)

    View More
  • "Great family-friendly hotel"

    We recently stayed at the West Inn and Suites in Carlsbad fo...

    Aug 05,2014Susan B

    View More
  • "Spoiled Us Rotten!"

    I love, love, love this hotel! The customer service is top n...

    Aug 05,20148m3lia (TripAdvisor reviewer)

    View More
  • "Fantastic!!"

    We stayed here with our two children- they both have allergi...

    Aug 05,2014702LasVegas (TripAdvisor reviewer)

    View More
  • "Just book it!"

    We arrived way too early after a long drive and we did not e...

    Aug 05,2014Diana N

    View More
  • "West is the greatest choice whe..."

    We stayed here for our honeymoon 6/1-6/8 and loved everythin...

    Jun 06,2014Guest

    View More
  • "West is Best"

    What can i say, i guess the previous few reviews capture it ...

    Jun 10,2014Guest

    View More
  • "AWESOME HOTEL!"

    This hotel is one of the best hotels I have...

    May 02,2014Guest

    View More
  • "Going to Legoland? Stay here. P..."

    We chose to stay at this hotel from May 2 thru May 4 while p...

    May 22,2014Guest

    View More
  • "MOST AMAZING HOTEL EVER!"

    We travel a TON and this time we were here for 5 days with o...

    Apr 26,2014Guest

    View More

Email Sign Up