West Inn & Suites, an independent boutique hotel featuring 86 rooms with 36 suites opened its doors in May of 2006. This pet-friendly hotel prides itself in superior guest service with value added amenities including a complimentary breakfast buffet, free parking, Wi-Fi, and shuttle service, Aveda products, a heated swimming pool (salt-water), and a business and fitness center. Our seasonal wine pour along with cookies and milk at bedtime make for a most enjoyable stay.
The main responsibilities of this position are to provide excellent service in assisting all guests efficiently, courteously, and in a friendly manner in all front office and hotel related functions including:
- Handle check in and check out of hotel guests
- Concierge services
- Shuttle service
- Baggage assistance
- Respond to guest requests and inquiries
- Communicate with other departments to fulfill guest needs
- Answer guest questions and offer information and assistance
Candidate must be energetic, service-oriented, and have multi-tasking skills for an extremely busy desk. Must be detail-oriented, organized, and have excellent customer service skills. The ability to communicate professionally and effectively with guests and associates is a must.
Previous hotel front desk experience is a plus.
Must have a valid CA driver's license
The ability to pass a DMV check and a background check.
Must be willing and able to work evenings, weekends, and holidays.
Competitive starting wages with great benefit options for full-time employees to include medical, dental, vision, 100% Company paid life insurance, 401(k) with a generous company match, and opportunities for advancement based on performance.
To apply, please send a cover letter and resume as an email to email@example.com
West Inn & Suites is always looking for top performers who will provide "WEST" class service to our guests by demonstrating our seven service standards daily. Our team members experience a positive, team-oriented work environment where good work is recognized and appreciated!
West Inn & Suites is an Equal Opportunity Employer. We offer a competitive salary and benefits program.
Our full time team members are eligible for benefits which include:
ELIZABETH REYNOLDS, Human Resources Manager
Interested applicants should send their resume and salary history to: firstname.lastname@example.org. Please indicate which position you are interested in and your availability, OR download our application and fax attention to Human Resources: 760-476-1850.
Our family at West Village strives to deliver a memorable experience by serving with passion, grace and a dedication to excellence
We aspire to be the role model for legendary hospitality as a nationally recognized, award winning destination.
Please reference the position you are applying for in your email/fax correspondence and indicate if you are interested in full-time or part-time work. You must also be specific about your availability.