Guest Services

Award Winning Guest Services at West Inn & Suites in Carlsbad, California

Traveling to the coast of Carlsbad California transports you to a breathtakingly beautiful destination of luxury and exhilaration. Located an hour and a half south of LAX or between San Diego and Orange County airports and just a quarter-mile from the beach sits West Inn & Suites - one of the most welcoming hotels in the Carlsbad and San Diego areas.

Our intimate size – 86 beautifully appointed rooms and suites – allows us to take the time to get to know each guest and personalize our approach accordingly. From the day we opened our doors, one West tradition has endured above all others: our devotion to first-class hospitality. Our staff is what sets us apart from the normal top of mind hotel, and the warm, personalized service we provide is what brings our guests back to us again and again.

Now, what can we can do to make your stay with us more enjoyable?

Our complimentary guest services include:

  • Extensive Breakfast Buffet
  • High Speed Wired & Wireless Internet
  • Underground Parking
  • Shuttle within Carlsbad based upon LEGOLAND hours
  • Cribs and Pack n Plays
  • Concierge Services
  • Newspapers in breakfast
  • Seasonal Pour
  • Milk & Cookies at bedtime
  • Beach chairs, umbrellas & toys

Guest Services & Property Features

  • 86 rooms with 36 Suites
  • Heated outdoor pool & spa
  • Fitness Center
  • 24-hour business center with printing, fax and photocopying services
  • Complimentary wireless high speed Internet access
  • 24 hour Pantry with snacks, beverages, and more
  • Meeting/Conference Room
  • Smoke Free Environment
  • Dog/Cat Friendly Rooms ($75 for one night, $150 for two or more nights)
  • In-room safes
  • Casual & Fine Dining on property- supported by our own West Farm
  • On site Park
  • Best climate in the US
  • Guest Pantry
  • Guest Laundry-coin operated
  • Interactive Library with games and books
  • Complimentary breakfast from 6:30-9:30am Monday through Friday and 6:30-10am Saturday and Sunday
  • Complimentary "Grab and Go" breakfast
  • Complimentary coffee and tea 24 hours a day in the breakfast room
  • Same day valet laundry service (excludes Sundays and Holidays)

--:--:--
  • "From search, to reservation, to..."

    I work for an airline so we've been lucky enough to travel a...

    Apr 02,2015Trip Advisor

    View More
  • "Best family hotel we have ever ..."

    Our family loved this hotel. From the family feel to the spa...

    Apr 02,2015Trip Advisor

    View More
  • "Legoland trip 2015"

    I love this hotel. The staff are amazing. We took the shuttl...

    Apr 02,2015Trip Advisor

    View More
  • "Exceptio..."

    Everyone was very welcoming and friendly and went above and ...

    Apr 02,2015Trip Advisor

    View More
  • "Great fa..."

    Apr 02,2015Trip Advisor

    View More
  • "Fantasti..."

    Apr 02,2015Trip Advisor

    View More
  • "Fantastic & friendly"

    From the minute we arrived to the time we checked out everyo...

    Mar 02,2015Trip Advisor

    View More
  • "Above and beyond service!"

    This hotel truly lived up to the reviews from TripAdvisor. T...

    Mar 02,2015Trip Advisor

    View More
  • "Delivered on review."

    My family was completely satisfied. Our purpose was to go to...

    Mar 02,2015Trip Advisor

    View More
  • "Hidden G..."

    If you're planing to visit the San Diego/Carlsbad area (espe...

    Feb 17,2015Trip Advisor

    View More
  • "Impressi..."

    This hotel has one of the highest rankings in Carlsbad on Tr...

    Feb 17,2015Trip Advisor

    View More
  • "Top Notc..."

    My wife and I stayed here for 4 nights recently and am still...

    Feb 17,2015Trip Advisor

    View More
  • "Home awa..."

    My family and I spent about 5 days at this hotel and loved e...

    Feb 17,2015Trip Advisor

    View More
  • "Perfect ..."

    My husband and I own a local Carlsbad business and have used...

    Feb 17,2015Trip Advisor

    View More
  • "Perfect ..."

    We stayed here over Thanksgiving with 4 of our kids. The dou...

    Feb 17,2015Trip Advisor

    View More
  • "Perfect ..."

    We originally booked the West Inn and Suites because of the ...

    Feb 17,2015Trip Advisor

    View More
  • "Peaceful..."

    Dec 08,2014TripAdvisor

    View More
  • "A Perfec..."

    Dec 08,2014TripAdvisor

    View More
  • "Very Con..."

    Dec 08,2014TripAdvisor

    View More
  • "Overnigh..."

    Dec 08,2014TripAdvisor

    View More

Email Sign Up