Guest Services

Award Winning Guest Services at West Inn & Suites in Carlsbad, California

Traveling to the coast of Carlsbad California transports you to a breathtakingly beautiful destination of luxury and exhilaration. Located an hour and a half south of LAX or between San Diego and Orange County airports and just a quarter-mile from the beach sits West Inn & Suites - one of the most welcoming hotels in the Carlsbad and San Diego areas.

Our intimate size – 86 beautifully appointed rooms and suites – allows us to take the time to get to know each guest and personalize our approach accordingly. From the day we opened our doors, one West tradition has endured above all others: our devotion to first-class hospitality. Our staff is what sets us apart from the normal top of mind hotel, and the warm, personalized service we provide is what brings our guests back to us again and again.

Now, what can we can do to make your stay with us more enjoyable?

Our complimentary guest services include:

  • Extensive Breakfast Buffet
  • High Speed Wired & Wireless Internet
  • Underground Parking
  • Shuttle within Carlsbad based upon LEGOLAND hours
  • Cribs and Pack n Plays
  • Concierge Services
  • Newspapers in breakfast
  • Seasonal Pour
  • Milk & Cookies at bedtime
  • Beach chairs, umbrellas & toys

Guest Services & Property Features

  • 86 rooms with 36 Suites
  • Heated outdoor pool & spa
  • Fitness Center
  • 24-hour business center with printing, fax and photocopying services
  • Complimentary wireless high speed Internet access
  • 24 hour Pantry with snacks, beverages, and more
  • Meeting/Conference Room
  • Smoke Free Environment
  • Dog/Cat Friendly Rooms ($75 for one night, $150 for two or more nights)
  • In-room safes
  • Casual & Fine Dining on property- supported by our own West Farm
  • On site Park
  • Best climate in the US
  • Guest Pantry
  • Guest Laundry-coin operated
  • Interactive Library with games and books
  • Complimentary breakfast from 6:30-9:30am Monday through Friday and 6:30-10am Saturday and Sunday
  • Complimentary "Grab and Go" breakfast
  • Complimentary coffee and tea 24 hours a day in the breakfast room
  • Same day valet laundry service (excludes Sundays and Holidays)

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  • "“Aweso..."

    I am a very picky hotel guest, but this place exceeded al...

    Oct 23,2014DeuxSeattle (TripAdvisor Senior Reviewer)

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  • "“Most ..."

    This hotel is by far, very clean, beautiful smell through...

    Oct 23,2014Elaine Ledesma

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  • "“One o..."

    We stayed here while visiting LegoLand, the San Diego Zoo...

    Oct 23,2014Julie S.

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  • "Simply Excellent"

    Just flat out great from the moment of check in. People o...

    Oct 13,2014winefellowguy (TripAdvisor reviewer)

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  • "Very Nice Hotel"

    My stay at the West Inn Suites in Carlsbad was very nice....

    Oct 13,2014gadgetguy63 (TripAdvisor reviewer)

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  • "I love this hotel."

    Sep 29,2014Schugg (TripAdvisor Senior Reviewer)

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  • "My home away from home!"

    Sep 29,2014Roller Royalty (TripAdvisor reviewer)

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  • "Best Legoland Hotel"

    This hotel is right down the street from Legiland. The...

    Sep 29,2014lflsjet (TripAdvisor reviewer)

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  • "Top Notch"

    I love this hotel! The staff here is beyond courteous ...

    Sep 29,2014Lisa Loves to Cook (TripAdvisor Reviewer)

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  • "Great place to stay"

    Sep 29,2014Deb Black

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  • "More than Expected"

    Emily, a front desk clerk was above and beyond courteo...

    Sep 29,2014Howard

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  • "The Best - Especially the custo..."

    Sep 29,2014Rick and Nancy

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  • "Great Place To Stay"

    Sep 29,2014Brandy1408 (TripAdvisor reviewer)

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  • "Great Stay"

    Sep 29,2014RMinOC (TripAdvisor Reviewer)

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  • "Great Accommodations"

    Best value for all the amenities! Pristine grounds, su...

    Sep 29,2014Joy

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  • "Exceeded Expectations"

    Aug 20,2014Elizabeth Rath

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  • "Lovely Boutique Hotel"

    Aug 20,2014Tamera B

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  • "Great Place To Stay!"

    Aug 20,2014Arcoccia

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  • "Enjoyed Our Stay Here"

    Aug 20,2014Kristian W

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  • "Can't Go Wrong"

    Aug 20,2014Footballmom4045 (TripAdvisor reviewer)

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  • "Perfect"

    Aug 20,2014Jaclyn R

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  • "A Great Surprise"

    We spent three nights at the West Inn & Suites and were...

    Aug 20,2014Salsl8 (TripAdvisor reviewer)

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  • "Great family-friendly hotel"

    We recently stayed at the West Inn and Suites in Carlsbad fo...

    Aug 05,2014Susan B

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  • "Spoiled Us Rotten!"

    I love, love, love this hotel! The customer service is top n...

    Aug 05,20148m3lia (TripAdvisor reviewer)

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  • "Fantastic!!"

    We stayed here with our two children- they both have allergi...

    Aug 05,2014702LasVegas (TripAdvisor reviewer)

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  • "Just book it!"

    We arrived way too early after a long drive and we did not e...

    Aug 05,2014Diana N

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  • "West is the greatest choice whe..."

    We stayed here for our honeymoon 6/1-6/8 and loved everythin...

    Jun 06,2014Guest

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  • "West is Best"

    What can i say, i guess the previous few reviews capture it ...

    Jun 10,2014Guest

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  • "AWESOME HOTEL!"

    This hotel is one of the best hotels I have...

    May 02,2014Guest

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  • "Going to Legoland? Stay here. P..."

    We chose to stay at this hotel from May 2 thru May 4 while p...

    May 22,2014Guest

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  • "MOST AMAZING HOTEL EVER!"

    We travel a TON and this time we were here for 5 days with o...

    Apr 26,2014Guest

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