I rely heavily on reviews to book hotel rooms in unknown areas. I am happy to say that the hotel definitely lived up to the great reviews!
We were staying at a popular themed kiddie hotel just one mile down the road but they didn't have any availability for the weekend so we needed to find a nearby hotel. Enter West Inn and Suits. They came to the themed hotel and picked up our luggage even before we were able to check in to the hotel. Then later that day (at check in time) they came back to the theme park and picked up my children and I and took us to the hotel. Their shuttle driver was so courteous and pleasant to us after a long day of being at the park. She made us feel welcome, gave us dinner ideas, and told the kids about the milk and cookies being served in the lobby in the evening.
The hotel itself was such a nice place with fun Halloween themed details that my kids enjoyed. It was quiet, clean, and the staff was very helpful. The shuttle service to the nearby beach with the complimentary beach towels, toys, and umbrella was such a nice touch. Those are things we couldn't even think about packing and it was nice to not have to rush out and purchase them! After spending days at a theme park hotel and spending money on every little thing, it was quite refreshing to have those little "extras" thrown into our room deal and made the hotel seem more like a boutique.
We enjoyed our stay at the West Inn and would stay here over the themed hotel any day!