|January 16, 2023
We have stayed twice, at the West Inn, for a few days each time. The hotel is quiet, calm, and convenient. The front desk staff is always quite helpful. The morning breakfast is a very nice touch. The menu has always been good. Elizabeth, at the breakfast buffet, deserves special mention. She always has the breakfast buffet prepared, well stocked, and kept clean and orderly. She is very attentive to the guests. She is a valuable employee to the hotel. We have not had an opportunity to try the pool area yet; but another visit. The evening cookies and milk is a nice touch.
|October 04, 2022
We've stayed with you twice for several weeks and love a lot of the facilities, services and the staff. We have a long history of hospitality management and ownership, so we come at this with humility, understanding many of your challenges. Our one suggestion is two fold: more attention to inside maintenance particulars and outside landscaping details. Thanks for your interest in improving the customers' experience.
|October 03, 2022
We stayed for two nights in one of the larger rooms that had two king size beds and a fold-out couch, the accommodations were clean (the lobby smelled good) and comfortable, having that much space made for a very enjoyable stay! The hotel staff was extremely nice and the evening cookies and milk were a nice touch too! I would definitely recommend this hotel to anyone, especially if you need a larger room or need a room that's convenient to Legoland or Carlsbad.